Artificial Experts can be trained and deployed for a wide range of business areas, from operational support to specialist tasks. The areas of application for Artificial Experts are as diverse as the tasks in modern organizations.
They themselves like to show how versatile Artificial Experts can be:
Customer Support & Service
Ben
Customer Support Specialist
Tasks:
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Ticket management
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Problem solving
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Escalation & employee communication
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Reporting & status
Tina
Customer Success Assistant
Tasks:
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Customer information & advice
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Appointment management
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Inquiry processing &
forwarding
Marketing
Lisa
Social Media Manager
Tasks:
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Content creation
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Publication
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Community interaction
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Media Monitoring
Tom
Campaign Manager
Tasks:
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Planning & Preparation
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Content creation
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Setup & Playout
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Monitoring & Reporting
Human Resources
Leo
Onboarding Coordinator
Tasks:
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Onboarding preparation
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Resource creation
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Training planning
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Onboarding support
Emil
HR Administrator
Tasks:
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Time booking & absence control
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Employee data maintenance
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Travel expense management
Assistance
Oscar
Executive Assistant
Tasks:
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Preparation and follow-up of meetings
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Protocols
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Appointment coordination
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Email correspondence
Nina
Information Manager
Tasks:
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General information
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Knowledge processing
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Maintenance of knowledge sources
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Internal communication
Sales & Business Development
Vera
Sales Assistant
Tasks:
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Lead research
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Inquiry processing
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Offer submission
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Coordination
Finance & Accounting
Theo
Accounting Assistant
Tasks:
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Invoice verification and recording
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Receipt filing
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Pre-assignment & posting
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Dunning & escalation
Anna
Financial Analyst
Tasks:
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Key figure calculation
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KPI monitoring
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Reporting
IT Services
Iris
Integration Engineer
Tasks:
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Support with integration
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Assistance with technical questions
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Error analysis
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Documentation
Max
IT Support Specialist
Tasks:
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Processing of standard requests
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Problem solving
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Ticket management
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Escalation
Manufacturing
Eric
Production Assistant
Tasks:
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Providing instructions
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Support with errors
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Protocols
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Data entry in ERP
