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Use Cases

Artificial experts can be trained and deployed for a wide range of business areas, from operational support to specialist tasks.

 

The areas of application for artificial experts are as diverse as the tasks in modern organizations. 

 

They themselves like to show how versatile Artificial Experts can be:

Customer Support & Service

Ben

Customer Support Specialist

Tasks:

  • Ticket management

  • Problem solving

  • Escalation & employee communication

  • Reporting & status

Tina

Customer Success Assistant

Tasks:

  • Customer information & advice

  • Appointment management

  • Inquiry processing &
    forwarding

Marketing

Lisa

Social Media Manager

Tasks:

  • Content creation

  • Publication

  • Community interaction

  • Media Monitoring

Tom

Campaign Manager

Tasks:

  • Planning & Preparation

  • Content creation

  • Setup & Playout

  • Monitoring & Reporting

Human Resources

Leo

Onboarding Coordinator

Tasks:

  • Onboarding preparation

  • Resource creation

  • Training planning

  • Onboarding support

Market Advantage through Innovation

HR Administrator

Tasks:

  • Time booking & absence control

  • Employee data maintenance

  • Travel expense management

Mia

Recruiting Assistant

Tasks:

  • Tender preparation

  • Candidate search

  • Preparation of applicant documents

  • Key figure analysis

Assistance

Oscar

Executive Assistant

Tasks:

  • Preparation and follow-up of meetings

  • Protocols

  • Appointment coordination

  • Email correspondence

Nina

Information Manager

Tasks:

  • General information

  • Knowledge processing

  • Maintenance of knowledge sources

  • Internal communication

Sales & Business Development

Vera

Sales Assistant

Tasks:

  • Lead research

  • Inquiry processing

  • Offer submission

  • Coordination

Finance & Accounting

Theo

Accounting Assistant

Tasks:

  • Invoice verification and recording

  • Receipt filing

  • Pre-assignment & posting

  • Dunning & escalation

Anna

Financial Analyst

Tasks:

  • Key figure calculation

  • KPI monitoring

  • Reporting

IT Services

Iris

Integration Engineer

Tasks:

  • Support with integration

  • Assistance with technical questions

  • Error analysis

  • Documentation

Max

From Agent to Expert:
Use the innovative power of our virtual employees to create a sustainable market advantage.

Tasks:

  • Processing of standard requests

  • Problem solving

  • Ticket management

  • Escalation

Manufacturing

Eric

Production Assistant

Tasks:

  • Providing instructions

  • Support with errors

  • Protocols

  • Data entry in ERP

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