
Use Cases
Artificial experts can be trained and deployed for a wide range of business areas, from operational support to specialist tasks.
The areas of application for artificial experts are as diverse as the tasks in modern organizations.
They themselves like to show how versatile Artificial Experts can be:
Customer Support & Service
Ben
Customer Support Specialist
Tasks:
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Ticket management
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Problem solving
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Escalation & employee communication
-
Reporting & status

Tina
Customer Success Assistant
Tasks:
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Customer information & advice
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Appointment management
-
Inquiry processing &
forwarding

Marketing
Lisa
Social Media Manager
Tasks:
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Content creation
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Publication
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Community interaction
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Media Monitoring

Tom
Campaign Manager
Tasks:
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Planning & Preparation
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Content creation
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Setup & Playout
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Monitoring & Reporting

Human Resources
Leo
Onboarding Coordinator
Tasks:

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Onboarding preparation
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Resource creation
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Training planning
-
Onboarding support
Market Advantage through Innovation
HR Administrator
Tasks:

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Time booking & absence control
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Employee data maintenance
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Travel expense management
Mia
Recruiting Assistant

Tasks:
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Tender preparation
-
Candidate search
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Preparation of applicant documents
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Key figure analysis
Assistance
Oscar
Executive Assistant
Tasks:
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Preparation and follow-up of meetings
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Protocols
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Appointment coordination
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Email correspondence

Nina
Information Manager
Tasks:
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General information
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Knowledge processing
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Maintenance of knowledge sources
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Internal communication

Sales & Business Development
Vera
Sales Assistant
Tasks:
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Lead research
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Inquiry processing
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Offer submission
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Coordination

Finance & Accounting
Theo
Accounting Assistant
Tasks:

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Invoice verification and recording
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Receipt filing
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Pre-assignment & posting
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Dunning & escalation
Anna
Financial Analyst
Tasks:
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Key figure calculation
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KPI monitoring
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Reporting

IT Services
Iris
Integration Engineer
Tasks:

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Support with integration
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Assistance with technical questions
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Error analysis
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Documentation
Max
From Agent to Expert:
Use the innovative power of our virtual employees to create a sustainable market advantage.
Tasks:
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Processing of standard requests
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Problem solving
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Ticket management
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Escalation

Manufacturing
Eric
Production Assistant
Tasks:
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Providing instructions
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Support with errors
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Protocols
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Data entry in ERP
